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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 249669 Views
  • 2 replies
  • 2 kudos

Just joined can’t use o2 app or track phone

Hey I’ve just joined and can’t access the app it won’t let me log in. also been 2 days since I’ve ordered the phone and nothing is showing in my account, I phoned them yesterday and was told to wait as it was processing, still haven’t heard anything ...

Late pay and no data

I have late payed my monthly virgin media and 02 bill and for some reason my 4g still isn’t working even though I have payed it back.

God-phi by • Level 1: Joiner
  • 278 Views
  • 1 replies
  • 0 kudos

Making calls

Hi, when I try and make a call it either won’t even ring or it will ring and I can’t hear the person on the other end and they can’t hear me. This has been happening now for a few weeks.

SMMK by • Level 1: Joiner
  • 280 Views
  • 1 replies
  • 0 kudos

Unable to log in on my o2 app

Hello. I placed an order on Wednesday. I have had nothing but issues with this. First it was out over to the credit risk team so I phoned them up on Saturday and they told me the order is now confirmed. I received an email telling me that too. I then...

New iPad

I tried purchasing an iPad and it’s not gone through 

Tanicia by • Level 1: Joiner
  • 215 Views
  • 1 replies
  • 0 kudos

Early Upgrade Fee

Hi, can anyone tell me why I'm still being asked to pay an early upgrade fee when my contract has already expired?!

Noodles by • Level 1: Joiner
  • 299 Views
  • 1 replies
  • 0 kudos

service cut off

l was warned not to open an account with o2 but l ignored that advice boy what a mistake!o2 have cut my service off for not paying £0.00 the amount on my bill,O2 have failed to honour the contract so l will be cancelling ASAP. Account no: -----------...

5643803 by • Level 1: Joiner
  • 311 Views
  • 1 replies
  • 0 kudos

Resolved! International Bolt on

Hi, I am going to Japan and have had the international bolt on added to my phone (android), I will be alternating from being on a ship which has wi-fi and going ashore .... My query is what do I need to turn off to avoid big bills when I return homea...

Lex_us by • Level 1: Joiner
  • 361 Views
  • 1 replies
  • 0 kudos
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