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Wright
Level 1: Joiner
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on ‎07-04-2020 11:21

on ‎07-04-2020 11:21

I'm trying to get on some sites but being denied can this be fixed
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MI5
Level 94: Supreme
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on ‎07-04-2020 11:28

on ‎07-04-2020 11:28

@Wright 

Guide: O2 Age restriction 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 153707 Posts
  • 654 Topics
  • 29320 Solutions
Registered:

on ‎07-04-2020 11:28

on ‎07-04-2020 11:28

@Wright 

Guide: O2 Age restriction 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
Level 94: Supreme
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on ‎07-04-2020 11:29

on ‎07-04-2020 11:29

@Wright 

Are these sites over 18? If so you can't do anything as all the stores are closed and you need to go there with proof of ID etc

https://www.o2.co.uk/help/safety-and-security/age-restricted-content-and-age-verification 

Veritas Numquam Perit

Girl in a jacket
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jonsie
Level 94: Supreme
In response to Cleoriff
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on ‎07-04-2020 12:38

on ‎07-04-2020 12:38

Try customer service

 

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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