Solved: Re: £8.99 on my bill

Michelle2303 · ‎15-04-2024

I am getting charge £8.99 for a subscription I don’t have

madasaf1sh · ‎15-04-2024

If it says Itunes or Google Play then you will need to speak to them to get a refund, and you will need to prove that you didnt sign up to anything.

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

jonsie · ‎15-04-2024

check this link

Guide: Have you fallen for or been conned into a premium rate scam? What to do next

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

madasaf1sh · ‎15-04-2024

@Michelle2303

If it says Itunes or Google Play then you will need to speak to them to get a refund, and you will need to prove that you didnt sign up to anything.

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

Michelle2303 · ‎15-04-2024

It says iTunes but when I go on subscriptions I’ve never signed up to this

Enlli · ‎15-04-2024

O2 will only pass on charges they have received from Apple

https://support.apple.com/en-asia/108092

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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