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5g

kamil1990
Level 1: Joiner
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on ‎24-03-2020 09:44

on ‎24-03-2020 09:44

hi i fresh my 02 and you send me new sim card 5g but is still not working
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MI5
Level 94: Supreme
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on ‎24-03-2020 09:51

on ‎24-03-2020 09:51

@kamil1990 

Have you done a sim swap?

Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Marjo
Former Staff
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on ‎31-03-2020 11:49

on ‎31-03-2020 11:49

Hi there @kamil1990 , did you get your 5G working in the end? Any help from the above reply by @MI5 ? Let us know if you still need any additional advice. slight_smile

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