Transferring my number from Vodafone to O2

[SamB]

I have recently left Vodafone on Friday and received my PAC code. I provided my PAC code to O2 on the online form on Friday evening. It is now Tuesday morning and my number still has not be transferred over. I understand that apparently if done on a friday night/weekend it will be done the next tuesday but I have not received any form of communication saying they have received my PAC code application. 

I understand that with everything going on at the moment lines will be busy and they will be running with fewer staff but as a brand new customer the last 3 days has been infuriating and I feel massively let down. All I simply want to know is whether O2 has received my PAC code or not and if it is in the process of being transferred over from Vodafone. I have tried to ring O2 for help on Sunday, Monday, and now Today (Tuesday) and the lines aren't even open (at 10:30AM). I messaged their Twitter account 24 hours ago with no reply. I just feel left completely in the dark. 

Has my PAC code been received? Should I make a new PAC code form? Will it be transferred today like it says it should?

[jonsie]

They are running a very limited service on porting. This will probably be the first day of processing but it would do no harm submitting the form again.

[MI5]

@SamB 

You will have a confirmation text if request has been received but it seems O2 aren't doing ports or transfers currently due to staff shortages.

[SamB]

Thanks for the speedy reply.

Do you know how long this could be as I received a brand new iPhone 11 on Friday which is when I started paying for it and I am still to use it as I need my old number... which I told O2 when I started the contract and they told me that would be no problem....

[MI5]

No idea, sorry