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5g sim card

cityboyhirst
Level 1: Joiner
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today I upgraded to a Samsung s20+. I wanted to keep my number from my old phone and the salesman said to use my old sim. I didn't receive my 5g sim card he said i could get 1 later is this correct
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MI5
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@cityboyhirst 

As long as you are on a 5g tariff, you can get a 5g sim at anytime either in store or by calling cust service Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 150323 Posts
  • 641 Topics
  • 28626 Solutions
Registered:

@cityboyhirst 

As long as you are on a 5g tariff, you can get a 5g sim at anytime either in store or by calling cust service Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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