50% off Samsung cases that aren't available!

[Morbiusdog]

Hi, i picked up my preordered Samsung Z fold 5 from the Cheltenham O2 shop on Saturday morning and i was going to buy a Samsung slim pen case for it as the girl in the shop said they were half price at the minuite but they didnt have any in stock yet but i could get one when they came in.

I went in to the Cribbs Causeway Bristol O2 today to see if they had any in, they didnt but the chap i spoke to said i wouldnt be able to get one for half price anyway as it had to be purchased at the same time as the phone.

This seems a bit unfair to me as O2 couldnt actually provide the item on offer at the time i bought the phone!

Can i still somehow get the discount  ?

[MI5]

@Morbiusdog 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255 

Or go back to the original store who promised you the discount.
Thanks

[madasaf1sh · Accepted solution]

@Morbiusdog 

It would have to be at the same store you purchased the phone from, as I had the same on Saturday, and was told I had to go back to that store, when they had them in stock, if I wanted an overpriced Samsung one.. 

[MI5]

Yep, the original store as I said above.