4G setup

[Anonymous]

I am trying to setup 4g on my iPhone 5s everytime I try the code sent to mobile it says I have a 16gb gold (I have a 64gb Silver), it says oops and whatever i try it will not work.

Any suggestions/

[Anonymous]

If you goto Settings > General  > About what version of the Carrier file do you have?

If it'a less than OS 15.2 just wait on that screen and it should offer an updated file.

[Anonymous]

As far as I know the page doesn't actually do anything other than check your phone can handle 4G!

[MI5]

What page we talking about?

[Anonymous]

15.2

[Anonymous]

the page is O2 are you ready for 4g

[Anonymous]

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@MI5 wrote:
What page we talking about?

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https://www.o2.co.uk/4g/setup/

[Anonymous]

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@Anonymous wrote:

the page is O2 are you ready for 4g

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Are you in a 4G area?

Do you have the option in Settings > Cellular to enable/disable 4G?

[MI5]

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@Anonymous wrote:

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@MI5 wrote:
What page we talking about?

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https://www.o2.co.uk/4g/setup/

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Righto, well you don't need any of that rubbish to get 4G working....

4G Phone ?

4G SIM ?

4G Paid for on your account ?

4G Enabled location ?

If you get 4 yes's from above 4G will be working without the need for any codes or other rubbish.....

[Anonymous]

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@MI5 wrote:

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@Anonymous wrote:

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@MI5 wrote:
What page we talking about?

---

https://www.o2.co.uk/4g/setup/

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Righto, well you don't need any of that rubbish to get 4G working....

4G Phone ?

4G SIM ?

4G Paid for on your account ?

4G Enabled location ?

If you get 4 yes's from above 4G will be working without the need for any codes or other rubbish.....

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Yep, it's a confusing page - not sure why they bothered with it!