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3G

Anonymous
Not applicable

Hi, I am David and I cannot get my Nokia Lumia 520 to connect to 3G. Went to the local O2 shop and they tell me 3G is only good near Belfast. I live in Craigavon. The mobile network settings on my phone do not give me any options such as 2G or 3G.

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MI5
Level 94: Supreme
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Registered:
Set your network settings to "highest available" and check your postcode here for the expected level of service in your area http://status.o2.co.uk/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 153060 Posts
  • 652 Topics
  • 29210 Solutions
Registered:
Set your network settings to "highest available" and check your postcode here for the expected level of service in your area http://status.o2.co.uk/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
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Anonymous
Not applicable
Hi

Try sending active to 2020 and save the settings and re boot the phone.

Check your masts to see what they say.

http://status.o2.co.uk

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Self-help-guide-Is-the-network-down-for-me-or-ev...

To add your phone will auto search out the strongest connection available.
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