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on 20-10-2022 09:24
I upgraded my phone around 4 days ago.
As part of the upgrade, I would be eligible.for the £200 Mastercard promotion.
However, I haven't received any token ID or text message/emails for this?
Does anyone know when I will receive a code of some sort, or even email to be able to redeem this?
Thanks
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on 20-10-2022 10:29
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on 20-10-2022 10:29
Full details below
£200 Digital prepaid Mastercard®**: Available with Samsung Galaxy Z Fold4, Galaxy Z Flip4 or Galaxy S22 on 20GB+ tariffs. Offer ends 2 November 2022. Minimum term applies and will vary dependant on device or sim chosen. Over 18s only and customers must live in the UK. Digital prepaid MasterCard will be issued on 15th December 2022, provided you have not cancelled your service or returned your handset, that you remain on an eligible call plan, and you have followed the claim process. Active email address, postal address and mobile number required for offer redemption. Within 14 days of purchase, customers will receive email and SMS with instructions on how to obtain digital prepaid MasterCard, and customers must claim digital prepaid MasterCard within 30 days of receiving the instructions and then activate the card within 90 days.
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three
--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
- 12249 Posts
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on 20-10-2022 10:29
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on 20-10-2022 10:29
Full details below
£200 Digital prepaid Mastercard®**: Available with Samsung Galaxy Z Fold4, Galaxy Z Flip4 or Galaxy S22 on 20GB+ tariffs. Offer ends 2 November 2022. Minimum term applies and will vary dependant on device or sim chosen. Over 18s only and customers must live in the UK. Digital prepaid MasterCard will be issued on 15th December 2022, provided you have not cancelled your service or returned your handset, that you remain on an eligible call plan, and you have followed the claim process. Active email address, postal address and mobile number required for offer redemption. Within 14 days of purchase, customers will receive email and SMS with instructions on how to obtain digital prepaid MasterCard, and customers must claim digital prepaid MasterCard within 30 days of receiving the instructions and then activate the card within 90 days.
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three
--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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on 03-11-2022 16:25
Hi Chris, if you find anything about this i would like to know too, cheers Kara
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on 09-11-2022 16:06
Me too please 😊
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on 09-01-2023 07:04
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on 09-01-2023 07:04
Hi there I also have the same problem let me know if you get an update.
Thanks,
Dom
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