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03333216022 a genuine O2 number?

Steve25
Level 1: Joiner
  • 2 Posts
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I was called from this number regarding an upgrade after requesting a PAC code. They asked for payment over the phone for an early upgrade. Is this legit?

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MI5
Level 94: Supreme
  • 147234 Posts
  • 636 Topics
  • 28300 Solutions
Registered:

@Steve25 

Never trust anything from a cold call.

Always call O2 yourself to be sure. Guide: How to find help & contact O2 

Block the number and do not follow any links.
Forward the scam text or number to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 2
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1 REPLY 1

MI5
Level 94: Supreme
  • 147234 Posts
  • 636 Topics
  • 28300 Solutions
Registered:

@Steve25 

Never trust anything from a cold call.

Always call O2 yourself to be sure. Guide: How to find help & contact O2 

Block the number and do not follow any links.
Forward the scam text or number to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
24,235 Views