Strange Message From O2

[JSH2644]

I received these two messages but I haven’t reported any issues and I’ve never received a message like these before. It seems to be genuine as it’s from the number I get my normal O2 messages. Does anyone know what these could relate to or what an issue report even is?

[Enlli]

Well as there are no clickable links they are unlikely to be spam.

Not seen these before

[Bambino]

@JSH2644 Probably just an error on O2's part sending it to the wrong customer. If you haven't reported an issue just ignore it.