Solved: Re: 02 refresh

Anonymous · ‎02-05-2017

When you trade your phone in on 02 Refresh do you get money for your phone.

PhoneChanger · ‎02-05-2017

@Anonymous do you mean on the 12 monthly upgrade? or at the end of your term?

When you do the 12 montly upgrade your phone that you are trading is is used to pay off what is left on your original device plan

If you mean just using O2 Recycle then you have a choice of cheque, bank transfer or credit to you O2 account

View solution in original post

PhoneChanger · ‎02-05-2017

@Anonymous do you mean on the 12 monthly upgrade? or at the end of your term?

When you do the 12 montly upgrade your phone that you are trading is is used to pay off what is left on your original device plan

If you mean just using O2 Recycle then you have a choice of cheque, bank transfer or credit to you O2 account

MI5 · ‎02-05-2017

Essentially yes, you get money either way, but to answer precisely we need to know what exactly you have in mind.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎02-05-2017

@Anonymous Yes you can use your phone towards or pay off your device plan balance

O2

02 refresh

Upgrade

My mum got scammed and o2 are doing nothing about ...

Change Direct Debit details (new bank)

O2 refresh upgrade with ongoing device plan

End of Contract - Want Airtime Bill to Stop