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Anonymous
Posts: 0

02 data cap

wont mention who are scrapping their data cap
but 02 will be losing customers the way its heading
or will this force 02 to do a U turn on their data caps?
right now i have unlimited data allowance but in couple of months
that will go when i upgrade, so guess i will be leaving then lol
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Registered: ‎13-08-2008

Re: 02 data cap

there is already a thread that names it
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Anonymous
Posts: 0

Re: 02 data cap

They have just scrapped the unlimited data to everyone. i am only 2 months into my contract and they have capped it to 500mb per month. they notified me by text and say it is the same for everyone now
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Registered: ‎13-08-2008

Re: 02 data cap

bellybong
if you took a contract after 24th june 2010 it has been capped no unlimited tariffs after that date.
iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Anonymous
Posts: 0

Re: 02 data cap

no they only changed it yesterday for me, They sent me a text telling me of the change
Posts: 16,454
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Registered: ‎13-08-2008

Re: 02 data cap

no they only changed it yesterday for me, They sent me a text telling me of the change

see your own thread you are factually incorrect
iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Anonymous
Posts: 0

Re: 02 data cap

i still got unlimted, no text saying otherwise
also still says unlimited in my account
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Registered: ‎04-01-2009

Re: 02 data cap

[ Edited ]
no they only changed it yesterday for me, They sent me a text telling me of the change

Adam has tried to tell you about the data cap limits in this thread and your other own thread. Let's try again!
Any contract started, tariff changed or upgraded from June 24th 2010 was capped at 500Mb, 750Mb or 1GB, dependent on tariff, but with an introductory offer of unlimited data. That offer has now ended so the data is now capped.

Will this affect all customers?
No. This will only affect customers who have joined, changed their tariff or upgraded since 24 June 2010. We expect this to cause no change for the vast majority of our customers. We have a small number of customers, who are using a lot of data on our network and when it’s busy this can lead to congestion.
We’re confident that introducing fairer pricing will help us to ensure all customers get an improved experience – ensuring the best possible overall experience for the greatest number of people.
We estimate that for 97% of our customers they would see little or no change if they were to take the new tariffs even after 6 October.

Further information can be found Link: here.
If you started your contract before June 24th and have not changed tariff or upgraded since that date, contact customer service and ask them to challenge the data cap.
Anonymous
Posts: 0

Re: 02 data cap

You got to admit Steve, it is kind of funny?

Let's get a phone.....oh good idea!!!

Data cap? Nobody told me!! Smiley Wink
Posts: 84,493
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Registered: ‎04-01-2009