Hello everyone i was wondering if anyone can give me some help or point me in the right direction
It apears my daughter has been a vitim of the upgrade scam (posing as carphone warehouse).
Now she has reported it to 02 and the police aswell as the bank.
Now everyone has dealt with it execpt 02 who have said the fraud team will ring back and then DENYING the fraud team even exists!.
She keep getting threatening letters regarding this saying she has been cut off ! we are going to take action etc
But it doesnt seem to be ending anybody have any ideas how to sort this? we have a phone of theirs that they wont take back and dont seem intrested in sorting at all
Please help lol!
Thanks for reading
You're welcome @fitter
Hope you get sorted.
Hi 02 Lisa i know its been a littel while coming abck to this (ive been a poorly boy lol) ive sent you a pm reagrding this.
Does anybody have any idea how to get 02 to deal with this apart from threatening letters and destroying my daughters credit rating which has now affected her financially they are ingoring every single attempt of communication and never returning phone calls
Many thanks fitter