Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! invoice missing

invoice missing for february

Resolved! My Account

Ji, I'd like to cancel my O2 account and billing. I got a sim card through Virgin Media, can i cancel just the O2 sim card and bill? Thanks,Joe

Resolved! Suspended service

28 yrs a few days late as I don't get money till Thursday suspended my calls I'm disabled with eypilsy need connection Its disgusting o2 I hope your pleased with yourself leaving me like this no phone let's hope I don't have a fit no way of calling a...

Resolved! I have another number I pay for (my son) is like too add it to my account so I can see everything pl

Hi I have a couple of numbers on account and have for a number of years. I believe you give a discount to other numbers in the family added to the account is that correct?

Resolved! Changing tariff

In order to save a little bit of cash if I was to change tariff would I lose any discounts I have or volt ?

Resolved! Changing taffif

Can I change my monthly tarrif? How?

Resolved! 2023 Cut-off date for RPI Increase on New Contracts?

I am looking to take one of the new deals that went live yesterday on Uswitch, In the first page is said RPI will be adjusted in April 2024 and speaking with a sale rapresentative he confirmed that, however if I go forward with the purchase when I do...