Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Order

Can i get an update on order Nr *********** please

Return

Hi I went to o2 shop today to return phone but they wouldn't let me as I already started return they said I need to post it back. Can I get a returns label and jeffy bag send out to me please.

Resolved! How to check the status on a mobile number transfer (PAC has been provided)

Hi, Anybody know how to check the status on when a mobile number transfer will be complete ?PAC code was provided when the o2 contract was taken out. ThanksRegardsEllis

Problems with paying bill

I have tried to call and speak to someone from o2 and I can’t get through to anyone I have been on hold for over 1 hour !

Direct Debit

Hi - I want to set my direct debit back up.

Ridiculous Lack Of Contact

Well, no surprise this just sent me to a message board. Has this "communications company" now become telephone only? With hours to wait? Raised a complaint weeks ago, still nothingTake a sim only when I took this number over from my soon to be ex wif...

Exchange Laptop

I recently ordered and received a laptop with o2 on a three year pay monthly contact, i have decided that i would like the pro version of the laptop i ordered and would like to know how i go about doing a exchange of device as I've still got 1 week l...

Resolved! Phone insurance

want to check if my phone is insurance.

Resolved! Bill

Hi need longer to pay my bill

Help

I have tried to call o2 however the number doesn’t work. My bill has gone higher however I dont understand why

O2

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