Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by Level 1: Joiner
  • 18681 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 186914 Views
  • 2 replies
  • 2 kudos

Resolved! When does my contract end

I cant remember when I started my contract but I feel like I've had it for a long time and it should be coming to an end soon. I just want to find out when it should end.

Shaw by Level 1: Joiner
  • 522 Views
  • 3 replies
  • 0 kudos

Resolved! April 2023 price increase

Hi community o2 have just emailed me saying my monthly charge is going up in April , RPI etc etc .I am currently out of contract .I only pay about £10 a month and have volt benefits etc .if I sign up for another 12 months this week will 02 still incr...

Bordeaux by Level 1: Joiner
  • 1878 Views
  • 6 replies
  • 0 kudos

No wifi

No wifi. This is a month now.  Need refund of monthly charges

Stuey1 by Level 1: Joiner
  • 251 Views
  • 2 replies
  • 0 kudos

Resolved! need to cancel a pay monthly contract

no longer need the contract i got with tablet the phone number for this is XXXXXXXXXX , is it possible to cancel this please, many thanks

steve70r by Level 1: Joiner
  • 353 Views
  • 1 replies
  • 0 kudos

Resolved! Lost sim ca

Hi we have lost our new sim card  before it was put into my sons phone 

Ali82 by Level 1: Joiner
  • 239 Views
  • 1 replies
  • 0 kudos

Resolved! Cancel contract

Hi I want to cancel my contract 

Mubi by Level 1: Joiner
  • 200 Views
  • 1 replies
  • 0 kudos

Resolved! Cant gain access to O2 network

I've just changed from voxi to o2 I was told it would change network automatically as I have used my puc code. My sim is still locked on vodaphone though and there is no help anywhere for this

Resolved! Sim

Sim not working  

Neesh by Level 1: Joiner
  • 170 Views
  • 1 replies
  • 0 kudos

Resolved! Phone still disconnected

My phone ending in 573 is still disconnected but payments have all been up to date since yesterday