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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 417403 Views
  • 2 replies
  • 2 kudos

Service

Interesting chat today (19/04/2024)Seams I have been out of the country too long! And no longer have the right to have any phone service whatsoever!I travel on business and left the UK on December 26th 2024 on a business trip to the USA and not retur...

Jonezi by • Level 1: Joiner
  • 1444 Views
  • 3 replies
  • 0 kudos

Resolved! E Sim and physical Sim

Hi. O2 have just sent me a newsletter about E-Sims and new easy methods of switching from physical sim to e-sim. My question is if I switch to e-sim with O2, when I travel abroad can I add a local physical sim and use the two together. Until now I ha...

Disae by • Level 2: Apprentice
  • 1652 Views
  • 2 replies
  • 0 kudos

Order

13.04.2024 as uzsisakiau ausines , nuo to laiko jokios informacijos apie uzsakyma ir negavau dar ausiniu, nors pirmas mokestis jau nuskaiciuotas , Maybe I didn't do something right or something ?

Anonymous by • Not applicable
  • 646 Views
  • 3 replies
  • 0 kudos

Resolved! Bill

Could i please set ip a promise to pay for the 4th i really do apologise for not settling my account intime due to an bereavement I really appreciate your help

Amy38 by • Level 1: Joiner
  • 552 Views
  • 1 replies
  • 0 kudos

New phone

I am already o2 customer sim only but was wondering what deal you could offer me with phone also

Resolved! Calls dropped soon as dialed

Hi upgraded 7 weeks ago have not received bill as yet which is set as a direct debit when I try and make a call out, call is dropped straight away, all other services are working, could it be O2 have blocked my account?

Handyman1 by • Level 1: Joiner
  • 975 Views
  • 3 replies
  • 0 kudos

Resolved! Bank details

Hello. What is your bank account number and sort code so that I can set up a monthly payment schedule. Thanks Michael

U2 by • Level 1: Joiner
  • 605 Views
  • 1 replies
  • 0 kudos

Resolved! Access to billing / phone plan etc

Hello, I have downloaded the my O2 app. However, I am having problems trying to log on. please can you assist. thank you.

Jackie13 by • Level 1: Joiner
  • 752 Views
  • 3 replies
  • 0 kudos

Order

I ordered a phone from here on contract I payed my upfront payment which has left my bank already and I have no email saying it’s confirmed or pending. What should I do

Resolved! How to cancel contract if never activated sim?

I was required to take out a £6 monthly SIM only contract with O2 when I renewed my Virgin home broadband package last year. The SIM has never been activated. The 12 month contract has ended and I’d like to end it - but so far as I can see the proces...

Asset_89 by • Level 1: Joiner
  • 1981 Views
  • 3 replies
  • 0 kudos
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