Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Pay my final bill

Hi I don't know my 02 phone number to pay my final bill

Resolved! Complaints

On 22nd August I spoke to O2 about leaving as I wished to swap to Virgin Media who were offering me bills for £5.99 per month for 5 Gigabytes of data. The O2 operator said that O2 could match this offer and I agreed to stay with 02. I am doing this b...

Free Samsung Galaxy earbuds not received

When I bought my new phone, a Samsung Galaxy S23, on 24th September, it was with an offer of free Samsung Galaxy earbuds. I have still not received these, or a link to order them. When will I get this?

Ipad

Hi there can I pay for an ipad mini but only that no sim?

Payment

I’ve got as payment due I need to make

Travel to turkey

I would like to know my options for travelling to turkey on a pay monthly contract. Your q&a pages are not clear regarding roaming charges.

View bill

I can’t view my bill online on my app. Keeps showing error

Disney+ charges

Why have I started getting charged £7.99 for Disney+ when I don't even have sky?How do I get this cancelled and how do I get my money back.

Resolved! Huge mistakes on my phone bill.

I was offered a 40% reduction on my phone bill and a free smart watch by one of your employees over the throne. Instead of this happening, my bill more than doubled and I was send a phone I didn't ask for but immediately returned. Despite this, I am ...

Resolved! How do I get the fraud team to contact me?

I'm still waiting for the fraud team to contact me after an investigation was raised due to a new number and phone being added to my account without my knowledge

O2

Forum Posts