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Direct debit

NASstratford
Level 1: Joiner
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Hi last month for some reason that I didn’t do my direct debit got cancelled, I set a new direct debit up and got a text message to say it was done but nothing has come out my account yet?

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jonsie
Level 94: Supreme
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This looks like something you’d need to call O2’s customer service team about – give them a call on 202  or 0344 809 0202

Use the specific Payment management number  0800 902 0217

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

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