Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by Level 1: Joiner
  • 17664 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 185896 Views
  • 2 replies
  • 2 kudos

My 02

My 02 now says no services attached to this account. There should be 2 numbers!Cannot pay bill now. Why?

PTH by Level 1: Joiner
  • 41 Views
  • 2 replies
  • 0 kudos

upgrade

Hi , I recently lost my phone so decided to upgrade to a new one which I ordered yesterday.I just wanted to make sure that my number will stay the same and all my contacts,apps will be transferred over.

bernieone by Level 1: Joiner
  • 110 Views
  • 11 replies
  • 0 kudos

How to Lengthen Ringtime on any O2 Mobile

The following method will work on any O2 mobile and means you can control the time interval before a call goes to Voicemail. Enter the following into your keypad as though you were just making a call : **61*901*11*30# then simply press 'call'. please...

jonsie by Level 94: Supreme
  • 257975 Views
  • 89 replies
  • 25 kudos

RPI - 2024

Hey folks Every year, we adjust the prices of our products and services to be in line with the Retail Price Index (RPI) rate of inflation as is set out in your terms. From April 2024, the monthly price of your mobile plan will be increasing. We will ...

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Dave-O2 by Community Manager
  • 2671 Views
  • 37 replies
  • 2 kudos

Resolved! Porting number

I just received my new phone and am unsure about how to port my number across to o2, I was told at first to bring my pac code to the store when I collect and they'd sort it but then told that the store cannot do it and to contact customer service, I'...

1tzTJ by Level 1: Joiner
  • 754 Views
  • 11 replies
  • 0 kudos

stolen phone. need to block my sim

hi there, my name is jemma williams. my 02 number is (REMOVED) ive had an unfortunate experience. im on holiday in mexico and sadly had my phone stolen last night. it has my sim card in which is a pay monthly. im so sad that i may loose all my contac...

jemma2875 by Level 1: Joiner
  • 66 Views
  • 2 replies
  • 0 kudos

How to order a new sim card if my previous one isnt working

Hi I have a pay monthly O2 sim card wich has stopped working so wanna order a replacement sim or maybe an e-sim but every time i click continue it tells me that the system send me a confirmation code to my alredy dead sim Is there any way to have thi...

MugenGT by Level 1: Joiner
  • 37 Views
  • 1 replies
  • 0 kudos