Solved: Upgrading Early, will I pay double airtime?

Anonymous · ‎23-06-2017

Hey,

I have one month left on my phone contract and I am in 100% need of a new phone. I know I'll have to pay off my device plan, which is fine but I just want to make sure I won't pay double airtime and insurance next month.
I'll be keeping the same number, and I thought that it'd be unlikely to charge double to the same number but I just want to cover my bases and make sure I'm not out of pocket. I know this might sound like a really stupid question.

TIA

MI5 · ‎23-06-2017

You just pay off the old device and from next month the new payments will kick in, so no double payments.
You will also need to tell the insurance about the change of phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎23-06-2017

You just pay off the old device and from next month the new payments will kick in, so no double payments.
You will also need to tell the insurance about the change of phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎23-06-2017

@Anonymous

No you won't pay double as when you pay off the device plan you can upgrade straight away to a new tariff & phone

Anonymous · ‎23-06-2017

Sweeeeet. Thank you so much!

MI5 · ‎23-06-2017

Enjoy your new phone

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎23-06-2017

@Anonymous Good luck & welcome to the forum

O2

Upgrading Early, will I pay double airtime?

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