Solved: Re: top up availability

bruceSOS · ‎30-09-2022

hi all, I bought a prepaid O2 Sim and it's due to run out on 9th Oct. I am here on holidays in Europe from my home in Australia but I cannot seem to do a top-up via my O2 account as it won't accept my billing card address. does anyone have a solution they can suggest so.i can keep my existing number. I am unable to go to any store in the UK now as I am in Greece. thank you in advance

MI5 · ‎30-09-2022

@bruceSOS

You can use a 3rd party top up service.

Details in guide here Guide How to Top Up (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎30-09-2022

@bruceSOS

You can use a 3rd party top up service.

Details in guide here Guide How to Top Up (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Enlli · ‎30-09-2022

Any Top Up will need to be done with a UK issued card or Bank Account linked to a UK address.

All methods in the guide

Guide How to Top Up (PAYG)

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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