cancel
Showing results for 
Search instead for 
Did you mean: 

sim

rope
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

i orded pay as you go sim card, registered and its writing Simplicity NO ALLOWANCE on tarrif, and i cant top up

Message 1 of 3
78 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 127535 Posts
  • 614 Topics
  • 22169 Solutions
Registered:

@rope 

Your MyO2 defaults to that until you top up, in which case it will activate the tariff you have chosen.

Your first top up neds a voucher in some cases.

Guide here Guide How to Top Up (PAYG) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 3 of 3
64 Views
2 REPLIES 2

madasaf1sh
Level 67: Unsung hero
  • 5657 Posts
  • 32 Topics
  • 1815 Solutions
Registered:

@rope 

 

Where did you buy the sim card from, as that sounds like an old no longer available. 

 

Customer Services should be able to help by calling 0344 809 0202 or 4445 from the o2 phone. 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





Message 2 of 3
72 Views

MI5
Level 94: Supreme
  • 127535 Posts
  • 614 Topics
  • 22169 Solutions
Registered:

@rope 

Your MyO2 defaults to that until you top up, in which case it will activate the tariff you have chosen.

Your first top up neds a voucher in some cases.

Guide here Guide How to Top Up (PAYG) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 3 of 3
65 Views