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how to cancel rolling plan

Tiago
Level 1: Joiner
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on ‎07-01-2024 16:28

on ‎07-01-2024 16:28

Hi all

I have recently  moved to another network but I can't  find a way of cancelling the rolling plan, when I log in to my 02 no plan show up in there and after speaking to x3 people I had one of them tell me there is nothing he can do to help me cancel the rolling plan as I no longer have the sim card.

 

So am I meant to simply call my bank to cancel any future charges and leave it at that?

 

Thanks

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MI5
Level 94: Supreme
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on ‎07-01-2024 17:09

on ‎07-01-2024 17:09

@Tiago 

Easiest way is to cancel with your bank.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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