Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
I paid for this months tariff but it says i have no active tariff right now and hasn’t updated in the past hours
Can I use top up to pay for tariff?
How do I change my plan I've already bought, I'm running out of data and everytime I go to swap my plan it says invalid on current plan
An email from o2wifi@o2.com received asking me to verify email. Legitimate? My Account says a device added on 05/02/24 but I didn’t add a new device. The only device shown is my iPhone. Has this been cloned?
I lost my phone. Ordered a new sim and the correct sim was finally sent. They said it was sent 'pre-activated' (I'm currently outside of the UK). I put the sim in my new phone, nothing. It doesn't have any service, no texts are coming through. I can'...
O2 have suddenly stopped me from topping my account up by bank card. Has anyone else had similar experiences?
Hi there.I just transferred my old phone number to a new pay as you go SIM, but now the O2 app is not working properly.It is saying "something went wrong" instead of showing my account details.Can you help me please?Thanks.
Hello, I've got 118402 as the number for 02's Directory Enquiries on my SIM card. I don't use it much but just want to know how much it costs? Are there any decent cheaper alternative Directory Enquiries numbers that you recommend? 118402 was suppose...
Hi I am on the £10 big bundle which auto tops up each month taking £10 each month from my bank account to restart a new month allowance and i was thinking of changing to the £10 rollover plan. But reading the details I can't see the difference betwee...
I want to remove my bolt on - but it won’t let me. How do I do this?
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