Tarriff

[Nathan140394]

hi my data is low and I bought a new tarriff but

i want it to start now because I have no data can you do that please 

[MI5]

@Nathan140394 

Can you log in online https://mymobile.o2.co.uk/ ?
If so, try deleting the app, rebooting your phone and then reinstall the app.
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

Guide: How to find help & contact O2 

[Oxonian]

@Nathan140394 

This page might help you :-

How to get more data with Bolt Ons – Help and Support | O2

https://www.o2.co.uk/help/pay-as-you-go/bolt-ons

[MI5]

Just a simple call to bring the anniversary date forward is all that is required.