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Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by • Former Staff
  • 62754 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by • Former Staff
  • 32441 Views
  • 19 replies
  • 2 kudos

Resolved! Has the real PAYG disappeared from O2?

With the annual tariff price increase on monthly tariff, as a minimum user I'm looking to switch to Pay as you go. But I can't find the real Pay as you use tariff anymore. Do I have to pay a monthly 10 ponds each month? Can I not just have a balance ...

Squrriel by • Level 1: Joiner
  • 3241 Views
  • 5 replies
  • 0 kudos

End of contract

Why is my final payment higher than others when I switched before the month finished?

RG93 by • Level 1: Joiner
  • 662 Views
  • 2 replies
  • 0 kudos

Resolved! £5 free credit

I just registered on the 02 website when do I get my free £5 credit 

Resolved! Roam in Europe

Hello, I have a £15 pay as you go monthly plan and will be travelling to Italy. Can you please confirm that the 25g I have in my big bundle pay as you go plan will cover roaming internet in Italy?

Kiranj by • Level 1: Joiner
  • 1212 Views
  • 5 replies
  • 0 kudos

Resolved! Lost Phone

Hi , I’ve lost my pay monthly phone unfortunately. Is it possible to get the number cancelled ?

Kevv1 by • Level 1: Joiner
  • 944 Views
  • 2 replies
  • 0 kudos

No signal

Just bought a 02 pay as you go sim It's showing that I've got signal on my phone but when I try and make a call it doesn't connect or ring It worked once but that's it Can somebody help me please

Jamie29 by • Level 1: Joiner
  • 655 Views
  • 2 replies
  • 0 kudos

Resolved! Moving to spain

If i move to spain can i change to pay as you go

Rhona by • Level 1: Joiner
  • 677 Views
  • 2 replies
  • 0 kudos

Lost top up

Ive topped up my partners mobile via the telephone using my card details. He hasnt recieved it but it is showing as taken from my bank.Ive spent an hour and 30mins waiting to speak to someone. Can anyone help

Lorraine1 by • Level 1: Joiner
  • 585 Views
  • 2 replies
  • 0 kudos
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