Problems with my account

[Coppullite2]

I transferred my PAYG from Virgin to O2 but when I log into my account it says I have no products or services and I can't view my bill

[pgn]

PAYG has no concept of a bill, as such, @Coppullite2 

To see your usage, you need to access your MyO2, either app or web: https://accounts.o2.co.uk/signin

assuming you are not affected by the update recently that is affecting many customers.
This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Guide: How to find help & contact O2 

[MI5]

@Coppullite2 

O2 have messed up a system update which is effecting thousands of customers.
This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Guide: How to find help & contact O2 

[Enlli]

Virgin closed down PAYG over 2 years ago. It must have been a pay monthly you had with them.

[MI5]

The PAYG reference is clearly an error.