Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! Pre paid credit sim

I bought my grandson a prepaid credit sim on o2 when installed there is no credit on it

How to cancel a bolt-on that isn't needed

Hi there. I accidentally added a bolt-on to the wrong account a day ago. This account has plenty of data capacity so the bolt-on will not be needed. How can I cancel the order? Regards

My account

I bought a SIM card, pay as you go, Rolling Plan. At the same time I requested to keep the same number. I mean, I wanted to use my number from another network.I received this week my SIM card. I popped it into my phone and followed the instructions t...

No service on network

Hello, my sim card is not working, it says No Service. I am in the Philippines.

i need to top up a phone for someone else

I need to top up a phone that is with someone else - she is in hospital so I can't go and get it. I have her number. Is there a way to do this without troubling the nursing staff? Thanks,

Pay as you Go data USA

Hiwhat is the most affordable option got pay as you go sim want to ensure we have data via the for USA travels.

Resolved! Using my mobile abroad

I have a pay as you go account. If I use my moble abroad and want to make a call to a UK land line number can anyone tell me what the charge is.Is it the same as my pay as you go tariff in England..ie 3p per minute Thanks