Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Community Manager
  • 36 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 15 replies
  • 2 kudos

Resolved! Best option to top up sim for use in Ireland

Hi all, I am planning on using an O2 sim solely for occasional use traveling to the Republic of Ireland. I am going to buy a new pay as you go sim. What's the most cost effective plan that would allow me to receive calls from a UK landline a...

Freshmeat by Level 1: Joiner
  • 8 replies
  • 0 kudos

Resolved! Changing Mobile Number

Change Number Hi, please could you help me change my mobile number? I've tried customer service...also does it cost anything? Got loads of scam messages etc coming through daily. Many thanksAaron A

Aaron_ by Level 2: Apprentice
  • 1 replies
  • 0 kudos

Resolved! 7bMessage.

Hi there ellen can you please help me i topped up my phone yesterday by 15_00 normally by a bundle or normally comes thru automatic .But didn't I've 11-00 left want to transfer to a 10-00 bundle its due tomorrow my top up monthly but done yesterday b...

Elly1 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Replacement sim

hiYesterday my daughter lost her phone, I rang O2 and had the sim blocked and a new sim sent out. I’ve now received it and I’m not sure if it will work as it says pay monthly and business sim, she was in a big bundle pay as you go. Will I need to get...

Melsharp by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! FREE10 not applying £10 free credit

I have just received a new Pay As You Go sim card, I've topped up £10 and text FREE10 to 21500 but it hasn't applied the credit.

Barry5 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Number didn’t port

I asked for my previous number to port and it hasn’t happened- transferred over from EE to O2

Resolved! Bundle has ran out but I haven’t used it

Hi I have been sent a message saying my bundle has ran out but I have called 4444 and it has stated I still have 15GB left and I have checked my data usage on my settings and it does not exceed the 15GB allowance

Celine2 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Transferring credit

My wife has recently died and I would like to transfer her credit to my PAYG number. We are both 'Classic' subscribers and MyO2 or the O2 shop in town haven't been able to help.

StephenLW by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! My sim sim doesnt work abroad.plz help me

Kitty86 by Level 1: Joiner
  • 1 replies
  • 0 kudos