Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Puttin my lost phone number on new sum

I lost my phone whilst in London I need to put that number on my new sim

Resolved! Setting up LTE on Galaxy Watch

My daughter's high school is banning phones with no exceptions, but I need to keep connected with her to make sure she is fine and that she can pick her sister up from primary school. I want to buy a Galaxy Watch with LTE, but I don't know how to set...

Top up

Hi I’ve been trying to top up my pay as you go account but I’m having problems accessing it. Can you tell me if the system is down just now? Thanks

£5 Big Bundle

Hello, one of my phones has £5 Big Bundle with unlimited calls and unlimited texts, but sometimes, like today when my £5 Big Bundle renewed, I get a text saying I will be getting free 1000 texts and 1000 mins of calls to last until the end of the mon...

Transfer number

I have a Lycamobile eSIM. Can I transfer the number to my O2 sim

Unable to send texts on isle of man

Hello. My mum is currently overseas in the isle of man and is roaming on Manx Telecom. She can receive SMS but whenever she sends them they fail to go. Anyone any ideas? I've tried the usual reboot, select a manual network etc but nothing works.