Pay As You Go
Get help and support from other community members with Pay As You Go.
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 50332 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 25232 Views
  • 19 replies
  • 2 kudos

Top up

Need live chat help to top up. Your ******ty support is not working

Wasted by Level 1: Joiner
  • 189 Views
  • 1 replies
  • 0 kudos

Dual SIM problems abroad

Two weeks ago I purchased a rolling plan sim. I had my number ported over as this was to be my main number. For some reason this took 5 days to happen. The sim worked for a day, but reception wasn't great. As my phone has dual SIM capacity I also pur...

Josie64 by Level 1: Joiner
  • 194 Views
  • 1 replies
  • 0 kudos

Retrieve phone number

Hi. I had a second number on my account. I tried but was unable to top up on the number and it has since been disconnected however it is linked to my apple account so I can no longer access all my photos and videos that have been uploaded.

HannahT by Level 1: Joiner
  • 211 Views
  • 1 replies
  • 0 kudos

Tariff

Hi can I get help 

Mkj by Level 1: Joiner
  • 164 Views
  • 1 replies
  • 0 kudos

Refund

Hi I have changed from pay as you go to A rolling plan today 10/6/24 my account was in credit of over £10 today can I get a refund of this as my rolling plan is £10thank you hopefully you can help

Cassie47 by Level 1: Joiner
  • 269 Views
  • 2 replies
  • 0 kudos

Changing number

I have put a request in to change numbers but number has not been changed

Resolved! Rolling plan

Restart tariff early 

Megan37 by Level 1: Joiner
  • 226 Views
  • 1 replies
  • 0 kudos