Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
Claim my reward back
I just upgraded my rolling plan to higher allowances £15 per month. It says its not due to start for another couple of days but I need it now as I've no data on current rolling plan. How can I do this and start early? I can't bear to contact customer...
Hi, i am trying to change my tariff type mid month. Can you please help me change my tariff to the 20£ big bundle for pay as you go.
Hi, I have recently left the UK and have an active contract. I do not use my 02 line in Africa but still have the device. How do I switch to pay as you go so I can continue paying just the amount for the device monthly?
I am on holiday in Turkey. I am on the 321 Sim. I topped up before I left to be able to text home while away. On arrival at the airport my balance read zero. This morning my balance is £12.33. Where has my credit gone? I have switched off mobile data...
Cant top up mobile phone
Cannot access myo2 its been more than 48 hours since service started
Hi, i was just wondering if it was possible to revert back to my old number, due to it being connected to a lot of account i own and im unable to access them/change the number without it
I have a very bad experience with o2. Can't log in into my account. Not in app neither online. Keep changing passwords and all the same. Strongly would not recommend to anyone using o2
Hey i checked my o2 rewards(both on site and via text/phonecall) and it says i have £19 ro save orclaim by the 30th september i have tried multiple times to claim said £19 over the past month and got hit with you havent topped up in the last quarter....
