Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Top up

Need live chat help to top up. Your ******ty support is not working

Resolved! block all betting sites

I want block all betting sites

Dual SIM problems abroad

Two weeks ago I purchased a rolling plan sim. I had my number ported over as this was to be my main number. For some reason this took 5 days to happen. The sim worked for a day, but reception wasn't great. As my phone has dual SIM capacity I also pur...

Resolved! How do i use my PAC to port number

I have my PAC code from old provider and want to switch the number to this provider how to do this

Retrieve phone number

Hi. I had a second number on my account. I tried but was unable to top up on the number and it has since been disconnected however it is linked to my apple account so I can no longer access all my photos and videos that have been uploaded.

Tariff

Hi can I get help

Resolved! Classic Pay as You Go account

I would like to be on a classic PAYG account but cannot see how I can transfer from my Big Bundle account. How can I do this?

Refund

Hi I have changed from pay as you go to A rolling plan today 10/6/24 my account was in credit of over £10 today can I get a refund of this as my rolling plan is £10thank you hopefully you can help

Changing number

I have put a request in to change numbers but number has not been changed

Resolved! Rolling plan

Restart tariff early

O2

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