Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Wrong number

Sometimes when I WhatsApp someone , it’s not my number that comes up to the receiver, do they don’t know it’s me , how can that be ?

Resolved! Cancel

Good afternoon, I need to cancel this number because I currently have another number with a monthly plan.

‘charge’ to my debit card of zero pounds from ‘MICROSOFT*STORE’

I received a ‘charge’ to my debit card of zero pounds from ‘MICROSOFT*STORE’ on 4th August at 18.48. At roughly that time I topped up my pay as you go with 10 pounds. Was this zero ‘charge’ from O2?

Can't log on to my o2

Hello, I cant access my o2. When I log on using my email, this is register to old phone that is now under Vodafone. I still get pass code and log on to service but then I'm not able to add my current phone as it says this is already registered. It sh...