Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 55052 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 27840 Views
  • 19 replies
  • 2 kudos

Top Up issue

I topped up my daughters phone yesterday as usual, the money has come out of my bank account. However, the phone is not showing any evidence of the top up.Advice required

Jane10 by Level 1: Joiner
  • 499 Views
  • 2 replies
  • 0 kudos

Gift 5GB Data

Dear Mr/Mrs,I paid 15£ for pay as you go. therefore 02 sent me message for the gift 5GB Data for I top up the my line. But it still hasn’t given the gift data. Please can you check this situation?Kind Regards

Osman by Level 1: Joiner
  • 806 Views
  • 3 replies
  • 0 kudos

Resolved! Deactivated card abroad

HelloMy father has an issue with a sim card probably.He can't receive any message (including 4 digit code for authorization) or call or perform any of these: call, text, check his balance.FAQs and technicians are not finding solutions or cannot help ...

Szczepan by Level 1: Joiner
  • 1100 Views
  • 1 replies
  • 0 kudos

Resolved! 5G

is 5g available for pay and go users

chamera7k by Level 1: Joiner
  • 436 Views
  • 1 replies
  • 0 kudos

Resolved! Problem with O2 sim card

Hello, I'm Sergejus Šarkus I have an O2 sim card for several years. Number +44 xxxx xxxxxx. I am filling out an account with Pay As You Go. It was 8 pounds there at the moment. I also have a My O2 account: sergejus sarkus; xxxxxxxxxxx**Personal info*...

Resolved! Pay as you go bills

Can anyone please tell me, can you view an itemised bill for pay as you go as I have been trying to access details on my account and it just shows a balance and payment date.i get a text every month reminding me to top up which I thought was done aut...

Babydidi by Level 1: Joiner
  • 896 Views
  • 1 replies
  • 0 kudos

Resolved! Last 3 month records

i need the last 3months of my missed and received calls, thank you 

YUGIOH by Level 1: Joiner
  • 376 Views
  • 1 replies
  • 0 kudos

Resolved! New PAYG sim change number

I just received my new sim and I done the keep my number form but I have not activated my sim yet will that be a problem?

Susu by Level 1: Joiner
  • 509 Views
  • 2 replies
  • 0 kudos

365MB instantly gone when topped up

Topped up to get my bundle which includes 2GB data allowance. Bundle appeared, but with 365MB of data already used. Wasnt doing anything else, connected to WIFI (O2 doesn't let you top up without already being connected to the net so I mean I had to ...

EffyShaw by Level 1: Joiner
  • 424 Views
  • 2 replies
  • 0 kudos