Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
How do I set up hotspot? It isn’t in my menu but is in my mobile data menu, when I click it it says contact o2
I joined O2 last month and received this message'O2: Thanks for joining O2 on our £10 Data Big Bundle. We've added the extra data to your standard allowance, so you now have 18GB of data plus unlimited minutes and texts! To see what you've got left, ...
Hello. I have the following problem: Whenever I start a call I hear the "Bundle call" message and after a minute and so the conversation ends with a message displayed about my ballance. I use the International Big Bundle. It happens regardless if I'm...
My credit seems to go down even though I haven't used my phone
I have just topped up my phone with On TOP by mistake instead of direct with o2 is this safe to use
I have an O2 dongle (E160) for about 10 years which has recently stoped working. It has stopped working on my laptop. My laptop sudenly stopped even registering it any more.Can anybody explain?
i got a very old samsung s4 phone which i want to use incase of emergency. I just want a sim card and put some credit on it and then forget about it. I keep seeing 1 month expiry. Does this mean credit will expire and i will have to top again when ne...
Does anyone know how to change your auto top up amount. The app won’t let me do this and when I log in I line I can only set up a new auto top up, not cancel or amend my existing one? Thanks
I'm currently under the classic pay as you go tariff but I need to change my current o2 number by bringing in a number from another network. How do I do this? I need to talk to an o2 customer care service but there is no option for that.
My iPhone 6S with PAYG SIM is telling me that the SIM is locked and I can't make or receive calls. I asked for an unlock yesterday via the O2 website and received an email telling me it had been done. It hasn't. It's still locked. Can anyone help, pl...
