Pay As You Go
Get help and support from other community members with Pay As You Go.
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 51874 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 26297 Views
  • 19 replies
  • 2 kudos

365MB instantly gone when topped up

Topped up to get my bundle which includes 2GB data allowance. Bundle appeared, but with 365MB of data already used. Wasnt doing anything else, connected to WIFI (O2 doesn't let you top up without already being connected to the net so I mean I had to ...

EffyShaw by Level 1: Joiner
  • 369 Views
  • 2 replies
  • 0 kudos

Resolved! Changing tarrif

Hello, I’m currently paying £30 a month (big bundle) for data and I would like to change to the £15 big bundle. If I do this and downgrade to the cheaper one, will all my data still roll over from the previous month if I have some left from the £30 b...

Adtc03 by Level 1: Joiner
  • 363 Views
  • 1 replies
  • 0 kudos

Resolved! Payment

Hi I am on the £15 bundle tariff but it is taking £20 out of my bank account each month. Is there a way to change this as I cannot get hold of a contact number for 02? Thank you.

Nat90 by Level 1: Joiner
  • 326 Views
  • 1 replies
  • 0 kudos

Resolved! 5g pay as u go sim

Literally just want a 5g sim 4 my new phone seems impossible 2 get to talk 2 anyone just keep being sent links that are useless don't want to have to change num or network but seems I might have 2

Juliav by Level 1: Joiner
  • 384 Views
  • 1 replies
  • 0 kudos

New pay as you go sim not working

I’m not able to make calls or send texts with my new pay as you go sim. I only receive 02 texts. I have an iPhone and even with WiFi turned on iMessages is still saying ‘waiting for activation’. I’ve called the pay as you go line twenty times on a di...

Jenny8 by Level 1: Joiner
  • 918 Views
  • 2 replies
  • 0 kudos

Resolved! 4g+

Hi , dose 02 pay as you go support 4g+

Wayne7 by Level 1: Joiner
  • 699 Views
  • 5 replies
  • 0 kudos

Resolved! Proof I'm on pay as you

Hi i some money on a site but they wont realise it until I prove that I'm on pay as you go and said to ask on my 02 to screenshot with my phone number on aswell as it saying I'm on pay as you go

John56g by Level 1: Joiner
  • 472 Views
  • 2 replies
  • 0 kudos

Resolved! Galaxy Note20 Ultra 5G in pay as you go

My last phone sadly passed away.I would like to buy a new from O2 in pay as you go.The 47 phone what is there, not my taste, i would like to have an Galaxy Note20 Ultra 5G but its only in Monthly for me. How is it can be done to get it in pay as you ...

cant top up

Ive been trying to top up my daughters phone since yesterday morning. I ordered her a SIM card and needed the big bundle £30 data package. It allowed me to top up £10 yesterday morning to test it and ive been on 7 times to add £30 and it will not all...

Rachoola by Level 1: Joiner
  • 2633 Views
  • 10 replies
  • 0 kudos