Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
Please could somebody help me with this mystery which is costing me a fortune.... Every time I top up my PAYG phone, the phone uses up all of the credit within hours or a day. o2 customer service can only tell me that it is vast amounts of data but n...
Let's say I have £9.80 credit. It would suit me to top up by just 20p and get a £10 bundle.
Hi there,Recently got my new sim card and transferred my old number over. I've been following instructions on setting up Wifi Calling on my new sim and have run into an issue. When I go to add Wifi Calling to my account there's no such option!Options...
HelloI have a new PAYG Sim and yesterday tried to move my old number to the phone. Today I have an emailed asking toKindly contact O2 front-line advisorI would be grateful to know how to do this as I'm going round in circles on the help pages. I only...
Details of my current phone still showing make and IMEI of previous phone after SIM swap to latest device. Can I correct these online or do I have to phone customer services to change?
I've just paid £15 for the now advertised 45GB bundle but have only been credited with the original 15GB . I'm looking for the additional 30GB please
My 02 sim card says I am not registered with a network. I transferred my old sim to a new phone that I ordered from the UK to Spain where I am living for a few months. Will I not be able to verify my sim card because I am outside the UK? If that is t...
My balance amount on my Bundle has suddenly reduced by £2.50 for no apparent reason. Any ideas, please?
How do you claim your deposit back
I just topped up £10 then changed tarif from the £5 one to the £10 big data one thinking it wouldn't switch me unless I had £10 in my balance and I've lost £5 credit when it switched me over, I don't want to have to top up another £10!
