Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

How to great a fresh Big Bundle before renewal date

If my Data Big Bundle runs out before my months renewal date is there a way of getting a fresh £10 Big Bundle without having to wait for the next months renewal date to come round?

Resolved! Hi

I have got New SIM but I can't find out my number

Resolved! Oneplus nord 5g - O2 5g

I have a dual sim oneplus nord 5g. Sim 1 has the Three network and Sim 2 has O2. The phone automatically recognises the Three sim with 2,3,4 and 5g. However, with the O2 sim, the phone only recognises 2,3 and 4g. Do I need a 5g O2 sim?

Resolved! Is it possible to get a record of recent incoming calls?

I seem to be going round in circles trying to find out how to get a record of calls received.I need to know what calls I've had in the last 2 weeks.The call log was cleared on my iPhone.Is there any way of finding out? Thanks.

Have had it with O2 - PUK Code needed

I am on holiday in Greece and my SIM card has been locked, apparently because I entered the wrong code after restarting my phone. Phone screen says I need a PUK code.But anyway, luckily I have a laptop with me so I went onto my02 page online to get a...

Resolved! Lost sim

Can I get a new SIM card sent to me with the same phone number

Resolved! Disappearing Credit.

Thought I already posted this but when I logged in again it said I hadn't made any posts. So here we go.I have recently joined O2 on Pay as You Go to try out the service. mI could not see how to talk to a person so hope someone on here can help.I top...

Resolved! iPhone does not recognise new SIM Phone number

Hello. Hope everyone is safe. I recently acquired a Pay As You Go SIM card with 10£ credit to test it out. I submitted the form to keep the number from my previous service provider. It seems that the change was successful. I can call and receive call...

Text Messaging

Is there anyway I can reduce the costs of out of network texting? Is there a bolt on I can add?

Resolved! Why do I get charged for texts when I have unlimites

I have unlimited texts but get charged why

O2

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