Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! Disappearing Credit.

Thought I already posted this but when I logged in again it said I hadn't made any posts. So here we go.I have recently joined O2 on Pay as You Go to try out the service. mI could not see how to talk to a person so hope someone on here can help.I top...

Resolved! iPhone does not recognise new SIM Phone number

Hello. Hope everyone is safe. I recently acquired a Pay As You Go SIM card with 10£ credit to test it out. I submitted the form to keep the number from my previous service provider. It seems that the change was successful. I can call and receive call...

Text Messaging

Is there anyway I can reduce the costs of out of network texting? Is there a bolt on I can add?

Resolved! Why do I get charged for texts when I have unlimites

I have unlimited texts but get charged why

Texts

I've recently moved to pay as you go and my sim is activated, I can text people but then I'm not receiving any text messages? Need help please?

Resolved! Sim not provisioned. But was activated ages ago

So I want to reuse my old sim (1.5years old) but doesn't work. How do I get it to work again

Resolved! Convert pay as you go to pay monthly

My Dad has an old Nokia he wants to keep and currently uses pay as you go but would like a pay monthly tariff instead. He will only need calls and texts, no data, and wants to keep the same phone and number. Is this possible?

A21s messaging problems

I've recently bought a Samsung A21s. Strange thing happening with sms. I can send them no problem but for some of my contacts I can't receive their replies unless I put my WiFi on. Can anyone help please, I'm all googled out

Resolved! Contract

I took over my daughters contract as she could not afford it but she has now used the account to acquire a new phone which she cannot pay for - I have had the mobile number for years and never failed to pay the bills but I am unwilling to pay for a h...

Resolved! SIM card for alarm GSM, unknown phone nr just SSN

HiI'm Adriano, from Tecno Lift Ltd company.We have one sim card in our lift alarm system using GSM device. It is located far away from our office. We don't know the phone number just SSN, it needs recharging. Could you help please!The SSN: 00682 8634...

O2

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