How to great a fresh Big Bundle before renewal date

[Anonymous]

If my Data Big Bundle runs out before my months renewal date is there a way of getting a fresh £10 Big Bundle without having to wait for the next months renewal date to come round?

[Anonymous]

@Anonymous Hi, I'm really not sure tbh, you would think it makes sense for O2 to take more money from a customer, but there is not an obvious, or easy way to renew the bundle early. You could try phoning Customer services and asking. I don't know why they don't just give PAYG customers the option to renew it early from - MY02.

[Anonymous]

Thanks for your reply.

The last time my Big Bundle ran out of data before the renewal date I topped up another £10 thinking that would do it, but it didn't! The credit was added but the Bundle still remained empty, so I had to buy a Bolt-on just to tide me over with data until the renewal date came round, then I got a fresh one.

I'm surprised there's not an option somewhere, but fortunately it doesn't happen to often.

😀

[Anonymous]

@Anonymous I'm on PAYG too, I usually have some rollover data so I'm normally okay for the month (But I do have another SIM anyway)

The new £20 bundle is a good option, you get 30GB + unlimited mins/texts and up to 30GB rollover too.

[MI5]

It's an option offered by giffgaff which you can choose in your control panel so no idea why O2 force you to call 4445 to do it.