Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
Hi I’ve selected a new tariff because the data wasn’t lasting me. The change date is 16th November, is it possible to bring that forward and topup now as I’ll be out of data shortly and would prefer to avoid bolt ons? Cheers in advance
I need to give my PAC CODE but theres nowhere to enter it when registering?
I am really struggling receiving text messages from my partner unless I have WiFi or mobile data on.
Tried twice today to top up my pay-as-you-go account, using my normal payment method which is my bank card with a UK bank. For some reason which I don't understand, this was rejected twice by O2. I can't get through to my bank to find out whether the...
I have an internet dongle which I haven't used for a long time I have bought a new sim card for it but it isn't working can you assist me please?
Hi I have run out of data and need to top up data now if I change my tariff now will it go on straight away or do I have to wait until the end of month when my next lot of GB is due? or should i add bolt on til then? thank you
OK, I'm happy with 02 (though still get completely lost navigating the community board!). I have a £10 per month direct debit PAYG bundle. Every month 02 text to say £10 is due. Then they text to say £10 has been paid. Then they text to say £10 has b...
Hello yesterday when the time to top up I change my bundle from 10 to 15£ and I received a conformation email then I top up £15 but they take only £10 after few minutes they showed I have to top up again because I don’t have balance to get £15 bundle...
Hi if I pay of this number xxxxxxxxxxxx can I change after that number to pay as you go ? [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
Ordered a replacement SIM card via costumers services they advise SIM card would be here in 3 to 4 days time 2 weeks later no SIM card why
