Pay As You Go
Get help and support from other community members with Pay As You Go.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 64300 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 33939 Views
  • 19 replies
  • 2 kudos

Resolved! RECOMMENDED TARIFF DOES NOT WORK

ON TRYING TO INCREASE DATA - O2 WEBSITE RECOMMENDED ME 30G FOR £10.14 PER MONTH BUT WHEN I SELECT ETC IT APPEARS AS 15G - ANY HELP WITH THIS PLEASE ?

DAVID66 by Level 1: Joiner
  • 460 Views
  • 1 replies
  • 0 kudos

Resolved! Topped up And have no credit?

Changed my tariff and then topped up my phone. Got a message saying I had the big bundle. But I have nothing no call, message or 4g??

Dan69 by Level 1: Joiner
  • 1056 Views
  • 1 replies
  • 0 kudos

Resolved! Top up issue

I topped up on Wednesday as normal £20 but it never gave me my tarrif

JC8 by Level 1: Joiner
  • 533 Views
  • 1 replies
  • 0 kudos

Resolved! Would I need to top up again if I don't spend the top up amount?

HiAs a new user, I managed to top up the account with £10 today (14 October). Then I received SMS message sating that "You've got unlimited text and minutes and 7GB of data left in your bundle. Make sure you use them before 14 November."But my unders...

Classicus by Level 3: Thinker
  • 18027 Views
  • 11 replies
  • 0 kudos

Resolved! Free credit with registration

Hi, I received a text stating that if I registered with my 02, I would receive £5 Free pay as you go credit. I have nor received this

2580 by Level 1: Joiner
  • 525 Views
  • 1 replies
  • 0 kudos

Resolved! Billing

I'm pay monthly with standing order from my bank but decided to try to get a month ahead so in between last month and today I paid O2 direct so I don't have a bill until November but just got message from my bank that there is no money to pay the bil...

Crush by Level 1: Joiner
  • 1031 Views
  • 3 replies
  • 0 kudos

Resolved! Please refund my top up for pay as you go

I just want to top up value, I have no intention to buy a boundle. Please cancel the boundle and refund the balance to me.

Jun by Level 1: Joiner
  • 820 Views
  • 2 replies
  • 0 kudos

Resolved! Yy

I would like bring number from 02

Imran3 by Level 1: Joiner
  • 421 Views
  • 1 replies
  • 0 kudos

Changing device details and IMEI

A few weeks ago I replaced my iPhone 6s with an iPhone 12 mini and transferred the sim. On the O2 website my device details shows the 6s and its IMEI. I would like to change the device details to the 12 mini and its IMEI.

Miles by Level 1: Joiner
  • 1607 Views
  • 7 replies
  • 0 kudos