Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Community Manager
  • 3679 Views
  • 36 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 6187 Views
  • 15 replies
  • 2 kudos

Trying to leave PAYG with refund

After trying out O2 for signal for a few months.. (it’s dire and so are the speeds) I’m going elsewhere.. I know some of you have had the email from Marjo about leaving PAYG, forfeiting your number but getting a refund... which is why I’m posting thi...

Anonymous by Not applicable
  • 4206 Views
  • 18 replies
  • 0 kudos

Resolved! Roaming in France (pay monthly)

Despite having the free O2 Travel bolt on, which includes France, last time I was there it didn't work at all. I'm off to France tomorrow and have a work call on Wednesday. What do I need to do to 100% ensure I can take my work call while in France?

Simba9r3w by Level 1: Joiner
  • 2306 Views
  • 10 replies
  • 0 kudos

Resolved! Fixing phone

Hi. Accidentally I have droped my phone into the water. Drained it and now it keep showing rebooting page but doesnt do anything. Can I take it to O2 to have a look if it can be fixed?

Resolved! PAYG tariffs

I currently have an old PAYG tariff where i top up each month with £10 and this gives me 500MB of data, 250mins of calls and 1000 texts. I now see that there is a newer tariff which for the same amount gives me 2GB of data, the remaining being as abo...

HHGTTG by Level 3: Thinker
  • 888 Views
  • 6 replies
  • 0 kudos

Resolved! Can I transfer text messages from old phone to new phone?

I am on Pay as you go and I am hoping to get a new sim free new phone. I wondered if it is possible though to keep all of my text messages, pictures (pictures which are on the phone, as I have a micro SD card which I'll put into said new phone) and c...

RachG1705 by Level 1: Joiner
  • 1231 Views
  • 3 replies
  • 0 kudos

Resolved! inactive sim

hi my old payg sim has been made inactive, i keep this phone as spare for camping how do i go about getting it reactivated or getting back the credit that i have on it

Saduser by Level 1: Joiner
  • 4662 Views
  • 3 replies
  • 0 kudos

new pay & go sim

I wish to switch to O2 since there is a better signal at home than my current provider.I've ordered a Sim (twice) on line but neither have been delivered. I tried live chat, but after 5 minutes of profuse apologies etc sent my name & address, asked a...

STANBY by Level 1: Joiner
  • 1514 Views
  • 22 replies
  • 0 kudos