Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Community Manager
  • 38 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 15 replies
  • 2 kudos

Resolved! PAC number

Please can I have my PAC number?

Alikadali by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! lost sim

I have misplaced my sim. Now I am in spain. What should i do to get a new sim with the same number.Thnx

koo by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! 02 Network down

My 02 network was down near on all day on Thursday the 6th of December. First of all I use my phone for work at a job where I rely on my phone, So I broke down on my motorbike on the a1 at rush hour time, I had to move on the hard shoulder, then I tr...

Trev04uk by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! WORRIED

This is my number [Removed], I am using it in Ghana but my credit got finished and my wife bought me 10 pounds, I am trying to recharge it says my call is restricted and I see this call baring on it. I dont know what it is, can you please help me and...

Kelvin by Level 1: Joiner
  • 7 replies
  • 0 kudos

Resolved! No data no calls and txts sending twice

Ive missed some important emails yesterday from a couple of people who were interested in the sale of my house which because i couldnt reply till late yesterday they are no longer interested. And also my txts are sending twice . Im not happy and want...

Nodat by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! texts

i use a nokia 3110 and when i send a message to some1 it will keep sending the same message every few minutes. can any1 tell me why this would happen please and is there a fix for this problem

qqqqq by Level 1: Joiner
  • 2 replies
  • 0 kudos

How to stop service notifications..?

I've spoken to four different advisors now in o2 customer service, and while balance notifications have been stopped, they cannot stop my data usage notifications, nor can I see any option within my iPhone settings to prevent them. This is an example...

Service Message

Resolved! No call or message or data

Had nothing all day and could not get intouch with my kids and kids school and they could not phone me as it would not let them this is silly

Kerry by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Data

I have data but when i turn it on it doesnt work

Resolved! live chat

 what happened to the live chat service

john3 by Level 1: Joiner
  • 4 replies
  • 0 kudos