Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
Hi, I bought a new O2 sim and it was suppose to have £10 credit loaded to use straight away, it had nothing and I tried to text to have it added but reply said not eligible. I have loaded £10 on to see if required but it did not add free credit.Pleas...
Hi, Anyone know how existing customers can opt in to these? I would like to take advantage of the 10GB for £10 offer that's on and advertised on the MyO2 app.
Hi can you help me please, I have just claimed my rewards as airtime but I made a mistake and pressed the wrong button, I meant to save them as extra credit, can this be sorted out .thanks
I recently swapped my number to another sim card with a different monthly bundle plan but my new bundle isnt activated yet. Do i need to wait until next month for the plan to renew?
Hi, i just bought £10 credit fir the first time with o2 and since i got the sim not long ago it came with a bundle. I dont want the bundle i would like my £10 credit to be used only when i need it not unlimited till the 11th of february.
I want to stop my account. I tried several approaches but haven't been told how to have the service from 02 stopped and account closed. Please advise?
Hi I just updated my tariff to £5 and it won’t let me top up it’s saying the minimum is £10, witch I don’t understand if I have £5 tariff
solved
Hi,I have just cancelled my contract with BT Mobile, I have received my PAC code and would like to take a 12 month payg sim with O2 .I have seen a deal on the main website- 10GB unlimited calls and texts for £10 a month, I tried using the online chat...
Do I take it that WiFi calling is not available on Pay as you go? I’ve just bought a SIM to change providers from Vodafone. With my old Vodafone SIM in the iPhone it indicated that WiFi Calling was available. this new O2 SIM is not showing it in the ...
