Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
O2: Thanks. We got your request. Your £15 data Big Bundle will start on 30 Nov how to start today big bundle?
I just want to cancel my 5 pound bolt on , why so complicated
I have an older phone with a mini sim and want to upgrade to a smart phone which will have a nano sim (or micro at least). The current sim won't break down to nano (older version). So can i get a new (nano) sim and retain the old number, how do i do ...
I changed the tariff from 5 pounds bundle to 10 pounds bundle after this I top-up but it cuts the amount of 5 pounds bundle I want my refund so I can do the 10 pounds bundle please refund it
Hi - I just sent a text to o2 and 4GBP was taken out of my balance. Random amounts keep being taken out of my balance for texts. How do I check this and how do I get a refund?
So I pay £20 payg but I got this text and am not sure if this extra 5gb is free or I'd have to pay more. Can someone verify for me plz.
I can not view my bills
My 02 account doesn't let me open my o2 app ,its installed an i log in but when I want to check my devices it says log in or download the app
When I try log in to the app, it says oops you can’t use this yet
How do I top up from the credit on my phone ? I've £12 on my credit how do I used the £10 for a bundle ?
