Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! Removing the big bundle from my phone

How do I remove the big bundle off my phone and just use standard rates?

Resolved! Balance

I topped up £10 yesterday for my monthly bundle but this morning there was only 8.70 on it. Had to top up again. Any idea why that money was taken off? Thanks

Resolved! Getting a iPhone 13 for chest wondering if I need a new SIM card

I will be getting a new iPhone 13 on Christmas. I am just wondering if I need a 5G SIM card and if so how I could get one. I now have a iPhone 7 Plus with a 4g sim card

Resolved! The money was not credited to the balance

The money was sent on December 17th from a PayPal account, but it was not credited to the account, what is the reason? Payment details: You authorized opcode Dec 17. 2021, 13:52.Print page Operation overview Delivery serviceO2 PIN Top-up amount GBP15...

Resolved! Pay as you go sim not working

Recently topped up pay as you go SIM and changeddown to £5 Big Bundle, only use sim in a connected device for alarms. SIm not working at all, even in phone. Any thoughts...