Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
I topped up my phone on 14th February with £15 this usually gives me 500MB of data which lasts me to the next top up, 2 days on from topping up and I am being charged £2 per day because it says I have no data left/ Why , how, I haven`t done anything ...
I have for many years run four O2 phones, both PAYG and PAYM together. One broke recently and was last used on 12th January until fixed today. Today I've tried to call it - number does not exist and it's gone from my online account, yet there was qui...
So i have topped up my phone this morning, I have the £15 tarrif but I accidentally topped up £10 I then went to top up another £10 so i would get my tarrif for the month, however £10 has then been taken from my balance for a bolt on that i have not ...
I’ve topped up your mobile broadband with the eromg number entered. It’s one digit out. Must have done it wrong at some point and my phones saved the number incorrectly now I’ve topped it up twice and it’s sitting where I can’t use it, how do I chang...
Why I'm I getting charged if I don't answer a call ?This can't be right, I'm not doing anything so can someone help.
How I can back to standard rate tariff?
Bought a PAYG sim from Amazon delivered fitted to phone topped up £10 received an e mail saying it was done with the ref number but my phone and online account says balance £0. can any one tell me why?
Why is wifi calling not available on Pay as You Go? The O2 mobile network is currently down in our area.
I already had a pay as you go number the contract did not work and returned the item. now I have problems into get my number back, despite many phone calls to customer service, where they are passing me from one department to another and still have m...
My bundle is running out and I want to renew it early. The numbered I seen to call do not help as the call ends always mid through.
