This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Pay As You Go
Get help and support from other community members with Pay As You Go.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by • Former Staff
  • 52323 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by • Former Staff
  • 26431 Views
  • 19 replies
  • 2 kudos

Resolved! Classic pay as you go

Am I right that the terms for Classic PAYG Tariff have changed meaning that even if you make one call in a 6 month period your number will be disconnected unless you top up or have a bolt on? In effect you are being forced to have a bolt on for a mon...

Angevin by • Level 1: Joiner
  • 4577 Views
  • 23 replies
  • 0 kudos

Resolved! SIM card not working

Hello, I got an upgrade and I wanted to put a pay as you go SIM card in my old phone and the SIM card isn’t working

Billie1 by • Level 1: Joiner
  • 379 Views
  • 1 replies
  • 0 kudos

NEW SIM not loaded with £10 credit

Hi, I bought a new O2 sim and it was suppose to have £10 credit loaded to use straight away, it had nothing and I tried to text to have it added but reply said not eligible. I have loaded £10 on to see if required but it did not add free credit.Pleas...

Rae_M by • Level 1: Joiner
  • 481 Views
  • 3 replies
  • 0 kudos

Special Edition Big Bundles

Hi, Anyone know how existing customers can opt in to these? I would like to take advantage of the 10GB for £10 offer that's on and advertised on the MyO2 app.

Anonymous by • Not applicable
  • 3598 Views
  • 10 replies
  • 0 kudos

Resolved! Rewards

Hi can you help me please, I have just claimed my rewards as airtime but I made a mistake and pressed the wrong button, I meant to save them as extra credit, can this be sorted out .thanks

Resolved! Top up

Hi, i just bought £10 credit fir the first time with o2 and since i got the sim not long ago it came with a bundle. I dont want the bundle i would like my £10 credit to be used only when i need it not unlimited till the 11th of february.

Phil13 by • Level 1: Joiner
  • 723 Views
  • 1 replies
  • 0 kudos

Resolved! How do I close my pay as you go account?

I want to stop my account. I tried several approaches but haven't been told how to have the service from 02 stopped and account closed. Please advise?

Cooney by • Level 1: Joiner
  • 1150 Views
  • 1 replies
  • 0 kudos

Resolved! Top up

Hi I just updated my tariff to £5 and it won’t let me top up it’s saying the minimum is £10, witch I don’t understand if I have £5 tariff

Lisa30 by • Level 1: Joiner
  • 878 Views
  • 2 replies
  • 0 kudos
Top Kudoed Authors
View All
Top