Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
Been trying to swap the phone number off my payasyougo to my contract sim but the number has not transferred. I have been waiting for 2 days now and nothing is happening. Can anyone help me please. I did the swap on my payasyougo number at 2pm
Hi, I'm new to O2, I ordered a sim, which I have received and is now in my phone. On 10th Feb I put £10 on to get started, it took this and said I have zero balance but have 10GB/texts/calls. Ive checked my balance today and I have £5 credit. I'm a b...
I have been on a bolt on tarriff for some years now, where the deal is that if i put on £10 a month i am supposed to get 300 free texts to use, and then when these are used, fair enough, i would have to put another tenner on before the 21st of the mo...
I have a strange problem with my "my O2" account. When I log in, the landing page says, "you don't have any products or services in this My O2 account." I have an active PAYG sim that came with my Nokia. Secondly, the other strange problem is, when I...
I'm going to be travelling for two months, and I won't need my PAYG O2 line active during that time. If I simply don't top up until I return, will there be any negative ramifications? I already know that I'll lose this month's data rollover.
Hi, I am new to o2 and topped up over the phone£10 when I went to check my balance it said 0.00 credit I'm wandering where the £10 went I topped up again £10 and I have £10 credit,
I have been on O2 on a tarriff on pay as u go where if i put on £10 a month, i am supposed to get 300 free texts a month, or is it 3000? Well i have had to top up twice this month, as this hasn't worked, and today they've been charging me 30 pence a ...
Hello there, I have a problem in that my child's SIM has suddenly stopped working. I tried the SIM in a different phone and it doesn't work. I tried a different SIM in my phone and it's fine, so I know it's not the fault that's faulty, but the SIM. I...
Hello, I received a text message with my phone number and then the network disappeared and apparently the sim broke
I was excited to see O2 had £10 a month, Pre-pay deal 10gb a month but New Customers only I am on old deal of 7gb a month and been long term customer and managed to never run out of my bundle in years! I did speak twice with O2 customer service and o...
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