Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
Hello. move got a new O2 number but would like to keep my old one too as a backup as I’ve used it as a recovery number for various accounts. Can I do this? [mod edit: please do not post phone numbers on the public board. Thanks!]
Hi I paid 20£ and my tariff never loaded I want to know why it's not
My number has just come u as not registerd on the network My account has over 40 pund in it. Can I change the sim?The online live chat is shocking and not for pay as you go clients it appears!!
I need my restrictions removed
Dear O2,Please consider to send message for customers to let them know if they ran out of bolt on (if it's all used or just expiring) before u start to charge for "extra" usage. It would be really nice. It could give a chance to buy a new bolt on ins...
I'm enquiring for my elderly aunt, she has pay as you go phone and she's lost it whilst out shopping,. She's had the same number for years. and had alot of credit on it.Is she able to transfer the same number to a new sim?. And even transfer the cred...
Hi folks, I've just received my £10 big bundle SIM, and I activated it today by topping up £10 online. This has definitely gone through and the £10 has been used up on the bundle. However, when I texted FREE10 to 21500 to claim my £10 free credit, I ...
I have received a notification ( National Federation of Pensioners) that Virgin Mobile have made the decision to close its pay-as-you-go services from January 2022. I use O2 pay-as-you-go, will I and others be affected by this decision?
My data used to automatically Renew when it ran out. I always have balance and instead of taking it for my bundle the last few months it has just take. Random amounts and charged me for roaming data during the time between running out and renewal dat...
I live in Spain I have a duo SIM my Spanish number being the default SIM. But when I try to ring anywhere on SIM 2 my UK number it won't ring and says not on network and any incoming phone calls go to voicemail
