Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! Balance

Why as £14 been taken and not £10 for my big bundle can't find out why

Resolved! Need claim my rewards

Need to claim my rewards

Resolved! Roaming on O2 PAYG not working

Switched to O2 recently to take advantage of European roaming. Have been to Spain & Italy recently and can use my data but I can't make calls or send text messages from my handset? Phone is a Motorola G7 Power on Android 10. My wife has same phone an...

Resolved! Rewards/lend us a quid

can't remember when this last happened but I've run out of credit! Unable to claim £3 earned in rewards and what happened to the 'lend us a quid' service?? Price per text message takes the *bleep* but in desperate times and situations when a text mes...

Resolved! Data Big Bundle allowances

Hi, If I sign up for a £15 data big bundle, will I get any notifications that I am approaching/have exceeded my data allowance?

Resolved! Can't top up

Got new sim can't top up

Change my bolt on

Topped my phone up £15 but only got £10 big boundle

Unable receive Paypal codes.

Hi,Since activating a new sim, verification/activation codes sent by Paypal are not being received, leaving me unable to activate the new number on the Paypal website. The only advice offered by Paypal is to contact the phone provider as they may be ...

Resolved! Stop Big Bundle

If you have a credit balance, is there a way to stop a big bundle being renewed and go onto standard PAYG rates?

Age verification

I am trying to get age verification removed but customer services say it cannot be done unless I change to a contract. I have PAYG and I don't have a credit card. If I had a credit card they can do it, so it must be possible on PAYG. Are there no oth...

custom-community-header-logo.text

Forum Posts