Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
I topped up my balance around 4/5pm yesterday. The money has been taken from my account and I have received a confirmation email. But my balance is still the same as it was. It usually works immediately, but it hasn’t worked here and I’m not sure wha...
How does my friend top up her sim the first time please ?
Hello,I am moving permanently to Poland and I might not be able to visit UK frequently (e.g. only once per year). Is there some O2 service which would allow me to retain my UK mobile number and use it while living abroad (mostly sporadic incoming cal...
Hello, I have recently ordered a new SIM card with O2 as I am planning to switch my phone number from Vodafone to O2... however when I insert the new SIM I will get a message saying "sim network pin blocked. Enter sim network PUK" I have tried to put...
Hello, I'm a returning PAYG customer having been pay monthly for a number of years. On PM, airtime rewards would be deducted from my bill as and when I had airtime rewards to claim. However, on PAYG I accrue a balance. Is there a feature to prevent O...
i have a new sim that says text free10 for ten pounds free credit and its saying the offer isn’t for me
i have logged on my online account after receiving a email advising of extra charges, on looking at this there is 55-pound extra charge added to my son's mobile number which i have taken out for him, on taking this out there was a second cap added to...
I’ve just put £15 credit on my sons phone and would like to refund it to add data
I topped up my phone with £10 of credit. No problems and phone showed I had £10 of credit 拾. Then I heard the offer of 10% back on your top ups every 3 months if you text "REWARD" to 50202 so I thought why not. Texted REWARD to 50202 and got a messag...
How come I can’t get onto any adult sites and can’t find how to verify I’m 32 years old
