Level 1: Joiner
since ‎05-01-2022

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Hello. I have been using a website to top-up my prepaid account. I do it with £10 payments. Works really well. A couple of months ago, I noticed that, instead of a £10 balance, it was £9.85. Why did 15p go? For what? How can I get it back to £10 incr...
I use a web site to top-up my balance. It's not O2's website. I always choose either £10 or £20 top-up amounts. Now, I have discovered that my balance, according to O2 is £9.85. I have just added anoth £10 to it. My question is for what was I charged...
I have a pay as you go sim that I bought some time ago in England. I am resident outside England but I top the sim up every month. In the last month or so, I get a notification that pops up on the phone telling me that if I want to keep using the +44...
I do not live in the UK. I bought an O2 sim-card for using a phone in the UK. I want to continue to use that phone with that sim-card now that I am back in my country of residence. The website will not allow me to use a card that has a billing addres...
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